FirstHealth offers telemedicine for virtual visits

FirstHealth primary care clinics in Raeford introduced this month telemedicine video appointments for existing patients. Video visits are available during regular clinic hours at both FirstHealth Family Medicine in Raeford and FirstHealth Primary Care in Raeford.

In compliance with the Centers for Disease Control and Prevention (CDC) and social distancing guidelines for COVID-19, clinics are increasingly relying on telephone and video visits to treat patients.

Andrew LePorte, D.O. said it’s important that patients still receive proper care for acute medical concerns and chronic medical problems during this isolation period. Video visits are offered for existing patients during regular clinic hours. Patients are asked to call the office to set up an appointment.

“Clinic staff will walk patients through the process over the phone, and make sure they’re set up for the visit on their mobile devices,” LePorte said in a statement. “First, you will speak to a nurse on the phone, and then you will have a live, real-time video visit with your provider. From that visit, providers have the ability to prescribe medications, as well as order lab tests and imaging, if necessary.”

Insurance companies are covering telemedicine appointments. Copays may or may not be required, depending on an individual’s coverage.

LePorte said he’s excited to offer patients medical care that allows them to remain safe in the comfort of their own home.

“In this manner, I am able to continue to follow patients’ chronic medical conditions, such as diabetes or high blood pressure,” he said. “I can also address any acute medical problems people are experiencing; allergies, new rashes, coughs. Although, there are still circumstances that may require a patient to visit a clinic in person.” 

In addition to televideo, primary care clinics are offering telephone appointments for medical concerns or follow-ups that don’t require in-person treatments.

To schedule a virtual appointment at FirstHealth Primary Care-Raeford, call (910) 878-6700 or FirstHealth Family Medicine-Raeford at (910) 904-2350.

FirstHealth Hoke County Primary Care Locations:

Family Medicine, Raeford
313 Teal Drive
Raeford, NC 28376
(910) 904-2350
Monday – Thursday: 8 a.m. – 5 p.m.; Friday: 8 a.m. – noon

Primary Care
Physician Offices & Specialty Center
6322 Fayetteville Road
Raeford, NC 28376
(910) 878-6700
Monday – Thursday: 8 a.m. – 5 p.m.; Friday: 8 a.m. – noon