Cape Fear Valley launches online COVID-19 screening tool

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From a press release: Cape Fear Valley Health has created a COVID-19 assessment bot to help initially screen people worried they may be suffering symptoms associated with the novel coronavirus.

Called the “Coronavirus Assessment Tool,” the conversational-style bot is located on Cape Fear Valley’s website,, in the upper right region. It gauges the user’s risk factors and symptoms to determine the next appropriate step.

The bot does not diagnose or offer treatment plans. It is meant to act as a general guide to help people to determine whether to seek medical guidance.

Cape Fear Valley Health created the bot to help with the overwhelming call volume to CareLINK, officials said in a statement. The nurse call center has been inundated with calls in recent weeks due to the COVID-19 outbreak, the healthcare provider said.

One person with a confirmed case of COVID-19 is being treated at Cape Fear Valley Medical Center, officials said. There are eight known cases of the illness in Cumberland County, and two in Hoke County as of Friday afternoon.

To learn more about COVID-19, visit the CDC’s website at For more local information, visit and

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